News 2008 - 2010
Dialogos' news during the 2008 - 2010 period
- Cooperation with Voxeo - Voice Objects
- 10/2010
- Dialogos celebrates its collaboration with Voxeo Corporation, a leading company in the IVR market, and adopts its Prophecy platform.
- HOL "Call Back"
- 09/2010
- HOL, a prizes winner at the National Customer Service Awards ceremony, continues to break new ground with its HOL Call Back service.
- "Betting results" by COSMOTE
- 02/2010
- Dialogos integrates into MyCosmos, COSMOTE mobile operator's voice portal, its new betting results service, through which the results of the "Pame Stihima" betting games of OPAP (Football Pool Organization) are announced in real-time.
- "Market Prices Observatory"
- 10/2009
- Dialogos has deployed the Market Prices Observatory voice portal on behalf of the Ministry of Development.
- HOL "Connectivity"
- 08/2009
- Dialogos has deployed the new technical support service of HOL, HOL Connectivity, which fully automates the procedure of receiving customers' requests and transmitting the relevant applications to HOL, by using speech technology for the recognition of phone numbers and by performing, at the same time, the connection with HOL's CRM (Customer Relationship Management) system.
- HOL "Status"
- 05/2009
- Dialogos delivers a voice-driven customer service solution, through which HOL customers get informed on their new connection’s activation status.
- Phone Banking solution on behalf of the National Bank of Greece (NBG)
- 11/2008
- Dialogos delivers ASR solutions for NBG Phone Banking.